Out The Mud Work Shops Privacy Policy
 

Privacy Policy for Out The Mud Workshops

Last Updated: June 7, 2025

1. Introduction

Welcome to Out The Mud Workshops ("Company," "we," "our," "us")! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, outthemudworkshops.com, and use our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. What Information We Collect

We collect information in a few different ways to provide and improve our services.

a) Information You Voluntarily Provide We collect personal information that you voluntarily provide to us when you register an account, make a purchase, subscribe to our newsletter, respond to a survey, fill out a contact form, or otherwise communicate with us. This information may include:

• Identity Data: Your full name and username.
• Contact Data: Your billing address, shipping address, email address, and phone number.
• Account Data: Your passwords and security questions for account authentication.
• Payment Data: Payment card details (processed securely by our third-party payment processors).

b) Information We Collect Automatically When you navigate our website, we may automatically collect certain information about your device and Browse activity. This information may include:

• Technical Data: Your IP address, browser type and version, time zone setting, operating system, and other device information.
• Usage Data: Information about how you use our website, such as the pages you visit, the time you spend on them, and the links you click.
• Tracking Data: We use cookies and similar tracking technologies to collect and store your information. (See Section 5 for more details).

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, including to:

• Fulfill Our Services: To process and manage your orders, payments, and deliveries.
• Manage Your Account: To create and manage your account with us, and facilitate the login process.
• Communicate With You: To send you administrative information, such as updates to our terms, and to respond to your comments and questions.
• Send Marketing and Promotions: To send you marketing communications about our products, services, and special offers that may be of interest to you, with your consent where required.
• Improve Our Services: For data analysis, to identify usage trends, and to understand how we can improve our website, products, and user experience.
• Ensure Security: To protect our website and services from fraud and other illegal activity.

4. How and When We Share Your Information

We are committed to maintaining your trust. We do not sell your personal information. We only share your information in the limited circumstances described below.

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf. These third parties are contractually obligated to safeguard your information and are restricted from using it for any other purpose. Categories of these service providers include:

• Payment Processors
• Order Fulfillment and Shipping Services
• Email and Marketing Communication Platforms
• Website Hosting and Data Analytics Services
• Customer Support Platforms

We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation or court order.
• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing in connection with the services.
• Protect the personal safety of users or the public.

5. Cookies and Your Choices

Yes, we use cookies and similar tracking technologies to collect and store your information. Cookies are small data files stored on your browser that help our site function and allow us to understand user preferences and improve our services. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features may be limited.

6. Data Retention: How Long We Keep Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

7. Data Security: How We Keep Your Information Safe

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Privacy Rights and Choices

You have rights and choices regarding your personal information.

• Managing Your Account: You may review, change, or update the information in your account at any time by logging into your account settings.
• Opting Out of Marketing: You can unsubscribe from our marketing email list at any time by clicking on the "unsubscribe" link in the emails that we send or by contacting us.
• Access, Correction, and Deletion: Depending on your location, you may have the right to request access to, correct, or delete the personal information we hold about you.

For California Residents (CCPA/CPRA Rights): If you reside in California, you have specific rights regarding your personal information, including the "Right to Know," the "Right to Delete," and the "Right to Opt-Out of Sale/Sharing" of your personal information. Out The Mud Workshops does not sell your personal information. To exercise your rights, please contact us. For more information, you can visit the California Attorney General's official website.

9. Policy for Minors

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

10. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the new version will be effective as soon as it is accessible. For significant changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

11. Contact Us

If you have questions or comments about this policy, or if you would like to exercise one of your privacy rights, you may contact our Data Protection Officer (DPO) at:

data@outthemudworkshops.com